When will I receive my order?
Delivery Time Explained
Ground Shipping: Averages at 1-2 business days. All standard online and phone orders ship with ground services. All orders placed before 2 pm your time, will ship that very same day. We use UPS, FEDEX, GSO, SPEEDEE and ONTRAC third party delivery companies. Online orders are generally processed from our distribution warehouses which include (California, Washington, Texas, Virginia and New Jersey)
Expedited Shipping: Is not offered online but can be via phone at additional cost. Rates will vary for expedited shipments. 1-2 day guaranteed starts at $35, overnight air shipment prices vary. For exact quotation and guarantee, your order must be placed via phone.
Tracking numbers are emailed within 24 hours after shipment directly to the customer through our online service. Look for an email titled "Order Completed" and or log into your account and click the footer link "Order History"
GUARANTEES: No ground shipments come with delivery date guarantee. We use services such as UPS and FEDEX whom provide delivery estimates. Business days do not include weekends. Delays may be encountered for holidays, weather and other third party issues. We take no liability for delays caused on shipments once handed to the third party carrier.
Performance parts, all-metal parts, parts for uncommon applications, or parts shipped to remote regions of the country may take longer to deliver. (Most all aluminum radiators ship from California and or New York exclusively. Delivery dates will vary based on availability)
If you need a more precise delivery estimate or would like to pickup your item at a local warehouse, we suggest that you call us toll free and place your order with one of our Radiator Experts. 866-723-3977 (EST)
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