Radiator Express Support Center

Need to return a product? Click Here

Return a Part / File a Warranty Claim - Form

Last Updated: Mar 18, 2015 11:49AM EDT
Return claims (We call them RMA's) are issued via our email ticketing agents.  We generally respond within 24 hours via email reply

To file for a return, exchange, warranty etc, use our email form to initiate contact.

Fill out the form to the best of your ability and be certain to provide a valid email for response.  

NEED A REPLACEMENT FAST??

If your part was damaged in shipping, has begun to leak and is under warranty, or you've just ordered incorrectly - we recommend that you reorder the part online as a brand new sale - it will ship entirely separate from your RMA case.

If you've received a custom part or performance upgrade that you cannot fit, we recommend ordering a stock replacement in its place.

Re-ordering as a new sale will ensure that your replacement arrives quickly, without having to wait for your RMA case to resolve or your returned part to arrive back to us before a re-ship takes place!

For more information on our terms and conditions and return policy, visit the page below:

Return Policy Article

Terms and Conditions Article




 

Need More Help?

660a5a25278c0a46921fdbb255c38b21@radiatorexpress.desk-mail.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete