Radiator Express Support Center

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Checking Status of Warranty Claim

Last Updated: Mar 17, 2015 05:23PM EDT
To check status of a warranty claim, just reply to the CASE you received via email with your return tracking number that illustrates the unit has been received back.

Often claims will take a couple weeks to resolve as the warehouse will need to inspect them.  By replying to the CASE with your tracking once you already see it back, we can get a jump on the claim for you and update you as a response.

If you no longer have your CASE email, you can submit a new email, we will merge the accounts for you and reply.

Thanks
 

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