Radiator Express Support Center

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New Item, Need a Label for Return

Last Updated: Mar 26, 2015 04:41PM EDT
This article is to help assist if you have a new item that does not fit and request a label for return

Submit a return ticket (email us) and provide the following details.  Include as much as you can.

Dealer OEM , original part number

Vin Code

Part number you purchased that did work

What aftermarket vendor did you use

Compare unit received to online listing

 If different , explain where/how

 Return shipment can/will be offered only if a mistake is found at our error.
Resalable items can be returned for any reason accompanied by the original box as long as claimed within 30 days from receipt.  Return freight is at the cost of the purchaser unless Radiator Express determines an error in our online listing.

Fit issues do not qualify for prepaid return.  Many custom all aluminum replacements are not stock.  Take your time prior to purchase to compare the unit listed online to your existing unit and or space to work with.


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